If you have any questions or comments regarding Psychic Modulation plugins, please contact me directly, or leave a comment at the Official Support Forum.
FAQ
Q: How do I access the latest plugin updates?
A: Click on the 'Account' tab above and enter your info. You will be sent a link to access your user account and download the update. If you do not have an account it could be because you purchased a plugin before the current system was in place. If that's the case, just let me know and I'll get you fixed up.
Q: Why does the download link in my user account have an old version number?
A: This is just a glitch with the way links are displayed. Click on the link and it will download the latest version to your computer.
Q: Why do plugins not show up in Ableton Live after install?
A: Sometimes it may be necessary to do a 'deep scan' in Ableton Live. This is done by holding Alt while pressing the scan button. It will take slightly longer to scan, but will pick up on any plugins that it missed previously.
Q: Why does the AU version not show up in Ableton?
A: Our plugins use an AU wrapper that Ableton seems to have trouble recognizing. I've contacted them and we've determined that there's not much we can do about it at this point. The VST versions work fine in Ableton, and the AU works in all other hosts, so we've concluded that this is more an Ableton related issue.
Q: Audio Units are not showing up in Logic after installation.
A: This might be because you need to clear your AU cache to refresh Logic's plugin list. This is known to happen sometimes with Audio Units plugins. Here's how to do it:
- Quit Logic
- In Finder, click on the Go menu, hold down the [Alt/Option] key and click on Library.
- Go to Caches > AudioUnitsCache and Delete com.apple.audiounits.cache then empty your trash bin.
- Restart your computer.
- Now restart Logic and it will do a fresh scan of your installed plugins. The plugins should then appear in the Audio Units list.
Q: I want to buy a selection of plugins that aren't available as a pack, can I replace one plugin for another if they are the same price?
A: Of course, just send me an email and we'll work out the details.
Q: Where is the manual located once the plugin is installed?
A: On Windows, the manual will be located alongside wherever the plugin is installed. On Mac, the manual is located in: Users/Shared/*plugin name*/